The email you Our Layered Bar is the ultimate high-protein snack with its soft core and five indulgent layers it's a super-nutritious treat to curb those sweet-tooth cravings. Visit Website. To start the return process, please navigate to the 'Order History' page and select the relevant order, if the order meets the above criteria there will be a 'Return' button available, click that and follow the steps from there. Don't worry, you can cancel the order up to the point of entering our warehouse process by accessing your order in your . Answers will be entered upon submission. Please refer to the terms and conditions of an offer. Gift Vouchers are valued and issued in GBP Pounds. Find the products you want and add them to the cart. When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. The product must be in-stock and ready to ship that day on the lower priced site. This is not common and we want to resolve this as quickly as possible for you. pace at which THG has grown and advanced over the years and the successes weve Once received, we'll refund the amount for the returned goods and send you a notification via email. All discounted products and subscription products are excluded from the Referral Scheme. 3. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. personal data, including the right to access and correct your personal data, We provide a self-serve option so that you can process your return quickly and easily. Enjoy up to 45% OFF everything! Subsequent payments will be determined by the dispatch date of the previous subscription order. I am the recipient of a Gift Voucher, how do I redeem it? Prizes Involving Travel: (a) Travel arrangements are the responsibility of prize winners unless otherwise stated; (b) we reserve the right to require written permission from the parent or guardian of any winner who is under the age of 16 and to require such a winner to choose as a companion someone 18 or over. See code. There is a possibility we may contact you to make additional security checks and we ask for your co- operation to enable us to complete them. Backorders will not be matched and we do not match prices on items that are out of stock, The product must be a new product, not a clearance item and not reduced due to being damaged or out of date, Other coupons and promotional codes may not be used with price matches, The price beat must be completed BEFORE you order the product from us. Please note refunds may take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show in your account. The products sold on the Website are not for re-sale or distribution. At Myprotein, our aim is to fuel the ambitions of people across the world making the best in sports nutrition available to everyone, whatever their goal. Value 51. 4 installments of $9.99 with zip Learn more about quadpay Learn more. Post Your Return Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. We are not responsible if any Gift Voucher is lost, stolen, destroyed or used without your permission. This card is from the courier and lets you know where your parcel is and how you can collect it. It has been used 61 times. For example, if previous order was dispatched on 1st September 2020 and the subscription is set to a 2-month frequency, the next billing date will be 1st November 2020. d. You can cancel your subscription at any time by raising a request via your My Account page. If you do not wish to accept the new Terms you should not continue to use the Website. This still allows the products to be suitable for non-alcoholic diets. j. 2023 The Hut.com Ltd t/a Myprotein.com is an Introducer Appointed Representative of Pay4Later Limited, trading as Deko, which is authorised and regulated by the Financial Conduct Authority (FRN 728646). Ideal when on a plantbased diet, it contains 90% . protection. 10% 15%. ". Updated on. What do I do if I have ordered the wrong item? We have made the necessary changes to ensure your shopping experience is not impacted, meaning delivery timeframes will remain unaffected. We'll send you an email within an hour to let you know if it worked. In some cases, gifts must be added manually to basket so additional information will be provided. *Please note that in order for a return to be eligible, it must be in pristine condition and raised within 30 days of receipt. Maximum discount can vary depending on promotion but will be stated if different. Please ensure that when you receive an item that you take reasonable care of it when trying it on and please ensure that any security seals or tags are still intact. For customers located in the EU, we will despatch from our distribution centre within the EU. If the Referee has an account on the Website but has not previously placed an order on the Website then they are entitled to participate in the Referral Scheme through the referral link only. Entrants are liable for their costs to access computer networks. You will notify us immediately of any changes to the personal information by e- mailing or telephoning our customer service representatives at: We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy. You can contact our Customer Service team through your account. so that we know not to send you marketing communications. b. We send you an email as soon as your order is on the way, so that you can find out when it will arrive. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. h. The delivery options which you select for your first subscription order will apply for all subsequent subscription orders. You can contact our Customer Service team through your account. or queries about how your data is processed or get in touch with our Data For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. Entrants should, if under 18, obtain permission in advance from their parent or guardian. Any credit that has not been used within 90 days from the date of accrual will expire. 2023 The Hut.com Ltd t/a Myprotein.com is an Introducer Appointed Representative of Pay4Later Limited, trading as Deko, which is authorised and regulated by the Financial Conduct Authority (FRN 728646). h. You will indemnify and keep us indemnified in full from and against any and all liability, loss, damages, injury, costs and expenses (including increased administration costs and reasonable legal expenses) awarded against, or incurred or paid by us as a result of or in connection with the Content, including without limitation for breach of intellectual property, data protection, privacy, image, performance, or publicity rights. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded ('Dispatch Confirmation'). If you want to try and cancel so that a new order can be placed, then you'll need to log-in to your account. Log-in to your account and you'll find all the options you need. Earn $25 today by referring a friend. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods. Don't worry, by heading to the log-in page and selecting 'Forgotten your password' you'll be on your way to getting it reset in no time! . also have the right to have your data deleted from the database entirely in This Returns Policy was last updated on 19/03/2019. There are currently no items in your basket. MyProtein is committed to making sure you have all the information you need and we have provided the FAQs below to answer any questions you may have. If you have a question about shopping with us or about an order, you have already placed, you can contact Customer Services using our online Message Centre. Don't worry, you can try and cancel the item in your account. We will not be liable for any loss or damage caused by a distributed denial-of- service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it. If the order has been sent tracked then youll be able to click through to track it from your account. be circumstances where we are not able to comply with your request. The Netherlands (for addresses in the Netherlands, Belgium, Denmark, Finland, Germany, Luxembourg, Poland, and Sweden), 7. Our Returns Policy forms part of, and must be read in conjunction with, our Terms and Conditions of Sale. In the event that the payment What type of fish are our omega soft gels sourced from? Discount given when offer requirements are met. Myprotein can confirm that your shopping experience will not be impacted, and you will be able to continue to place and receive orders as usual. Please refer to our Privacy Policy page. Our range of vegetarian products are Halal suitable. I have received a damaged item. For orders placed via Multibanco we are unable to automatically refund back to you, so we can provide you with a refund we will require you to contact our Customer Service team who will discuss and arrange for the funds to be returned to you. If you do need to report your order as lost then please contact our Customer Service through your account. We recommend that you contact your local customs office for information. I have lost a Gift Voucher. We ship items separately to make sure you get what you need as quickly as possible. Myprotein is a well known online supplement store in the UK offering a full range of high quality sports nutrition and protein supplements, also includes high quality whey protein, sports supplements and bodybuilding supplements which are all manufactured and delivered by us. All entrants are to be aged 18 or over unless any other age restriction is specified or implied. All successful returns will be credited to the original payment method. Location: Myprotein | 44,602 followers on LinkedIn. Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. When you receive your item, you must check it as soon as possible following receipt and always before use. Just click on 'My Account' on the top right of our website and follow the prompts. In particular, we disclaim all liabilities in connection with the following: incompatibility of the Website with any of your equipment, software or telecommunications links; technical problems including errors or interruptions of the Website; unsuitability, unreliability or inaccuracy of the Website; and. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. We'll send you an email as soon as it's on the way! By agreeing to these Terms you give your consent to the processing of such personal data by us (including any third party service providers that we engage for such purposes, as referred to below) for the purposes set out in these Terms. Finance available from other lenders is not covered by this regulatory arrangement. k. Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consent for the processing of such personal data. 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